Dataprune shall take all reasonable steps to protect your personal information. For the purpose hereof, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2002 (PAIA). You can download this act from https://www.polity.org.za/article/promotion-of-access-to-information-act-no-2-of-2000-2000-01-01.
What data do we collect?
We collect the following data:
- Your personal information (Name, organisation, email address, etc).
- We sometimes use third party services, such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
- WE DO NOT COLLECT YOUR BANKING DETAILS. We use a third-party service provider to process your payment on our behalf.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services;
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email;
- Use or view our website via your browser’s cookies;
We may also receive your data indirectly from the following sources:
- When your email address was provided to us on a referral system by an existing client
How will we use your data?
We collect your data so that we can:
- Process your order, manage your account;
- Email you with special offers and other products and services we think you might like
- Keep you informed of new developments, and possible new uses of our products and services
- Keep you informed of service issues, bug fixes or improved functionality which we consider relevant to you as a user of our product or service
When we process your order, we may send your data to, and use the resulting information from credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Data security is of great importance to us. Any personal information that we hold about you will be stored securely in accordance with the Protection of Personal Information Act 2013, and the South African Data Protection Act (when it comes into force). We use a third-party service, Microsoft Azure, to help maintain the security and performance of our site and data. To deliver this service we process the IP addresses of users of our products. We will keep your personal information for the licence period of the product or service that you’ve subscribed to. Once this period has expired, we will delete your data as soon as possible after the expiry of your subscription or after we are no longer required by law to retain your information.
We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out later. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer which to be contacted for marketing purposes, please click here.
What are your data protections rights?
We would like to make sure you are fully aware of all your data protections rights. Every user is entitled to the following:
- THE RIGHT OF CONFIRMATION – you have the right to ask us if we hold any of your personal information or not.
- THE RIGHT TO THE RECORD OR DESCRIPTION – you have the right to ask us for a record or description of your personal information held by us. We may charge you a prescribed fee for this service
- THE RIGHT TO CORRECTION– you have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe incomplete
- THE RIGHT TO DELETE – you have the right to request that we delete your personal data, under certain conditions
- THE RIGHT TO RESTRICT PROCESSING – you have the right to request that we restrict the processing of your personal data, under certain circumstances
- THE RIGHT TO OBJECT TO PROCESSING – you have the right to object to our processing of your personal data, under certain conditions
- THE RIGHT TO DATA PORTABILITY – you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com
Call us at: +2710 500 1444
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information visit https://www.allaboutcookies.org/
- Keeping you signed in
- Understanding how you use our website
- Gathering information on the number of visitors to the various parts of the site and for search engine optimisation (SEO”).
This information is only processed in a way which does not identify you. We do not make any attempt to find out the identities of those visiting our website.
What types of cookies do we use?
There are different types of cookies, however, our website uses:
- Functionality – we use these cookies so that we recognize you on our website and remember your previous selected preferences. These could include which language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – we use these cookies to collect information about your visit to our website, the content you view, the links you followed and information about your browser, device and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit our website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in few cases, some of our features may not function as a result.
How to contact us?
Email us at : firstname.lastname@example.org
Call us at: +2710 500 1444
How to contact the appropriate authority?
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Regulator
The Information Regulator (South Africa)
33 Hoofd Street
Forum III, 3rd Floor Braampark
Tel: No landline available yet
Fax: No landline available yet